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Add 1Stream as an MCP connector in Claude, OpenAI, Codex, Space xAI Cursor, Google Gemni or any other assistant that...
October 7th, 2026 views 0 likes
The problem: How to import lists of phone numbers at once without manually typing one-by-one Answer: there are Two ways...
We have added a simple menu into the Control Portal to allow you to enable and adjust E.164 number processing....
Previously, we posted our New Partner Control API (BETA), and New 1Stream MCP (BETA). Until now, a Partner API key...
Back in August, we announced a new Partner API (BETA). Today, we are happy to announce our MCP connector to...
In preparation of our Oct 2026 Platform release, we have updated our Integration Browser Extension to accommodate all back end...
We are excited for our October 2026 Platform Version Release for all partners in all regions. If you are not...
We are happy to announce a new feature set to release shortly for all partners in all regions regarding holiday...
We hope you have noticed that we have been hard at work adding enhancements across our entire platform. Our latest...
Starting in October 2026, 1Stream partners can now process transcriptions with SpaceX AI's grok. SpaceX AI - Grok offers a...
We are happy to announce a new partner feature request is now live in all regions in the Control Portal....
We are happy to announce some changes that are around the corner specific to Skills Based Routing Queues - This...
We are happy to announce some some upcoming quality-of-life changes that are around the corner specific to standard call queues....
Over a year ago we became 1Stream! Today, we replaced the siding, the front door, the windows, and the paint!...
Back in July, we announced our new 1Stream Intelligence Portal (BETA). Thank you to everyone who has provided feedback so...
October 7th, 2026 1 views 0 likes
We added a quality of life improvement to the Voicemails Menu found under each account's Control Portal Dashboard. Once you...
Halo PSA Ticket default billing rate Head over to your 1Stream Integrations Portal and follow the steps below to set...
With the latest browser extension release, we are happy to announce a leap in functionality in outbound calling from within...
We are happy to announce a revamped and merged 1Stream chrome extension. Previously, we had 1 browser extension for the...
We are happy to introduce a new feature to help with system admin tasks in the Control Portal. Admin users...
We are happy to announce our Partner Control API. This has been a long time in the making! If you...
1. Navigate to the 1Stream Portal. 2. From the “Connected Account and CRM Settings” menu, select “ConnectWise”. 3. Scroll to...
By default, 1Stream's PSA integration automatically posts call transcripts as NON CUSTOMER FACING (Internal) notes. By partner request, we have...
We are happy to announced a long overdue overhaul of our 1Stream Intelligence Portal. While we are still working on...
Based on guidance directly from Yealink found at this url https://support.yealink.com/document-detail/52b9f04f16914239b75807c72b60a3e2 we are updating our supported device models and the...
We are happy to announce a new way to manage which users under your partner account that are authorized to...
As new regulatory rules have been implemented by government agencies such as the FCC in the United States, extra scrutiny...
From 1 July 2026, the SMS Sender ID Register will be introduced to help reduce SMS impersonation scams. The Australian...
New Features & Enhancements HaloPSA Ticket Fields + Custom Fields You can now customize which HaloPSA Ticket Fields and Custom...
We are happy to announce a long standing feature request has been delivered and now available for all partners in...
Snom D785 desk phone is no longer available for purchase and has been officially discontinued. We recommend the following model...
Busylight just got more powerful by integrating our universal ‘In-A-Call’ Busylight software. This allows Busylight to override the Teams presence...
We have received guidance from several carriers while addressing support tickets that they are seeing many outbound calls being automatically...
We are happy to announce a simple phone number search option in the Intelligence portal for easy access to any...
As the End of Sale nears for the Yealink T4/T5 phones, this Quick Reference Guide will show you the suggested...
We are happy to announce new and improved Group / Department rights menus in the Control Portal. A reminder of...
We have corrected the individual Total Talk Time and Average Talk time on our main 1Stream Intelligence page
We are happy to announce we have added a new data center region to our European footprint in Dublin, Ireland....
Enhancements Custom Routes for Inbound Auto PIN Verification You can now set custom destinations for callers that are routed through...
If you are experiencing issues with calls to T-Mobile numbers not connecting, please use this link to register your number...
We have published an updated Chrome Extension in the Chrome App Store https://chromewebstore.google.com/detail/1stream-client/obegkpmjkhpjfhmdjdojmenmlbepenme
We have updated some marketing / campaign assets for 1Stream partners that resell in the Control Portal.
We are happy to announce a inbound calls by Phone Number / DID now available in the Reports Section of...
We have implemented an option to screen pop the ticket (if known prior to a call being routed) to go...
In addition to our new AI features, we have have added an Auto Time Entry feature for Engage plans &...
Core Plans & Above If you have core users, you can now automatically have a new ticket created on each...
When importing holidays from a CSV, we have added an override option
We have added an Import/Export to CSV option for the Numbers Blacklist Menu
We have added a new sync license option to the Call Queue setup menu in the event users are not...
We have updated our Google Chrome Extension. New Feature: The app will now auto select which region your account is...
In addition to our previously announced User Queue Status, we have deployed a new feature in the control portal that...
We have added a feature to the Control Portal that allows you to create a friendly name for any account...
You can now change a user's status from the Control Portal extension menu Check the boxe(s) of users you want...
AI Attendant The Modern Day Auto Attendant. Talk instead of type Watch the video: AI Attendant AI Automated User ID...
Additional Inbound Webhooks for Signal Available to 1Stream Engage licensed users and above. Last month we added the ability to...
You may have missed... OpenAI Transcription and Automatic User Verification v20 Upgrades are Underway! Inbound Webhooks, Improved Call Tagging Branding...
v20 Upgrades are In Progress As we posted about in our previous update, the v20 upgrades are in progress and...
Upgrading to v20 We have successfully upgraded our first few customer instances to the next core platform release, version 20,...
A big thank you to our Partner Connect attendees! Much of the information included in this post was covered at...
Core Platform v20 is now LIVE We've now started deploying new production systems to the latest core platform version 20....
Updated Office Hours We've updated our Weekly Office Hours schedule for the upcoming months, and we've updated the Tuesday morning...
Preparing for the Next Core Platform Release: Part 2 Towards the end of last year, we explained that we were...
We've solidified the date for our first Partner Connect event of 2025, and it's going to be on Sunday, June...
Mobile BLF Keys With the latest release of the iOS and Android mobile apps for 3CX, there is now full...
Billing Portal for Direct Partners For direct partners only, distribution channel partners still use their distributors portal. In order to...
1stream Speed Improvements We've made some fairly large changes to how the frontend 1stream Client communicates with the backend server,...
Supervisor Dashboard Thresholds Available to users with 1stream Enterprise licenses or higher The Supervisor Dashboard provides a ton of great...
Upcoming European Front-End Servers We've just about completed testing of our European 1stream and Control servers, and those will be...
Happy New Year!!! We'd just like to thank all of our current partners for working with us in 2024, and...
You may have missed CRITICAL information! If you missed our post from a couple weeks ago, see below for some...
Preparing for the Next Core Platform Release Since August 1st, our development teams have been working around the clock to...
bvoip + GlassHive We are thrilled to announce a new partnership program with GlassHive that we believe will bring a...
New Manage Organization Permission The 1stream admin panel has historically allowed for reducing user permissions, however any access to the...
Pricing Calculator While you've been able to generate simple quotes in the portal or via a distribution partner for a...
Control User Import/Export You can now more easily add additional admin users to the system, or download a list of...
Australian MTP/1stream Breakout We've broken out the 1stream and MTP portals for the Australian region, so those can now be...
In case you missed it! If you haven't checked the "What's New" tab since the last banner announcement, the following...
HyperNetwork is LIVE for SIPTrunk.com partners Announced at our Partner Connect event earlier this year, the patented HyperNetwork technology by...
Bug Fixes We're still working on some key features that we'll be announcing in the coming weeks, but these past...
MFA "Invalid Code" Fix Back in May we had reported that we had resolved the issues with the MFA entry...
1stream Speed Improvement We've finally ironed out the inefficient code of the 1stream Manage Organization page, and you can now...
Holiday Bug We recently received a report from one customer that their Holiday IVR was not properly being utilized, and...
New Academy Domain We've now updated our Academy learning platform to have a proper subdomain, and you can now find...
Agent Custom Status Report Advanced reporting requires a 1stream Core license You can now view a user's custom status changes,...
Call Transfer Report Users of 1stream Core and above will now find the Call Transfer Report inside their reports list....
If you are already on our Engage license level, then you already have access to use the outbound PIN verification...
Lite Feature Visibility Bug Fix Lite plans have incorrectly had access to a couple 1stream-level features due to a bug...
Partners who are utilizing the System > Customers menu have up until now been unable to grant access to those...
The "Check Logs" button Until now you've had to reach out to the bvoip support team for even the simplest...
As announced at our Partner Connect event earlier this week, we've migrated to a new Knowledge Base and a new...
Welcome to our new Enhancements & Ideas Portal! For users who haven't seen this before, welcome! There are additional posts...
Admin Activity Report We've added a new Admin Activity report to 1stream which will show you the changes that have...
Quality of Life (QOL) Changes We've recently shipped the following minor updates which should help make things run just a...