We are happy to announce a long standing feature request has been delivered and now available for all partners in the Control Portal.

The Audit Log monitors and records modifications made to the system configuration by administrators and group managers.

Key Events Tracked:

• Extensions & Users: Additions, deletions, and modifications of user profiles or extensions.
• System Settings: Changes to SIP trunks, ring groups, call queues, digital receptionists, and departments.
• Voicemail/Recordings: Uploads, downloads, deletions, or assignment changes of greetings and prompts.Security & System Updates: Updates scheduled, installed, or changed.
• Details Recorded: The timestamp of the event, the specific entity impacted, and the responsible administrator/group manager extension.

Our comprehensive Audit Log is live and can be reached by going to Security, and Audit Log

Any entry were a change was made will show before and after

The audit log can be exported via CSV and/or emailed as a report.