New Practical AI Options Available w/ 1Stream

New practical AI options with 1Stream: AI Attendant, user ID and verification, intelligent routing, triage agent, notetaking and alerting.

Updated at October 7th, 2026

AI Attendant

The Modern Day Auto Attendant. Talk instead of type

Watch the video: AI Attendant


AI Automated User ID & Verification

Use your PSA or CRM data to Automatically Identify Callers

Watch the video: AI Automated User ID & Verification


AI Intelligent Routing

Instead of blasting everyone let's route to the right person

Watch the video: AI Intelligent Routing


AI Triage Agent

Collect info first, or overflow, or replace voicemail / answering service

Watch the video: AI Triage Agent


AI Notetaking, Transcription, Analysis

Let AI enter all the notes, activities, & time entries automatically

Watch the video: AI Notetaking, Transcription, Analysis


AI Alerting & Notification

Setup your escalation path, trigger calls, texts, emails to flag your team

Watch the video: AI Alerting & Notification