Please fill out the contact form below and we will reply as soon as possible.
New Partner? Check out Partners > Resources on the left side of your admin panel for some key resources. New...
March 26th, 2024 817 views 0 likes
Accessing Your bvoip Accounts Login to the bvoip Control Portal using the login credentials provided when your company first became...
March 26th, 2024 1176 views 0 likes
Where to Find Login Details The login details for the Control Portal can be found in your order email that...
March 26th, 2024 1246 views 0 likes
Application Downloads The articles in this section will provide walkthroughs on how to download the softphone applications. Progressive Web App...
March 26th, 2024 1295 views 0 likes
Feature Level Notice These videos include features from various levels of 1stream. Each article referenced will include the specific plan...
March 26th, 2024 805 views 0 likes
Logging into the Softphone Your browser does not support HTML5 video. Login to the SSO portal for your webclient, something...
March 26th, 2024 1439 views 0 likes
Who is SIPTrunk.com? SIPTrunk.com is a SIP provider that bvoip has partnered with to provide SIP services to partners in...
March 26th, 2024 720 views 0 likes
User Types The articles in this section will provide elaboration on the various types of users. User Role Guide Create...
March 26th, 2024 866 views 0 likes
Urgent Issue Warning For urgent issues like a phone system outage, please call our support team as we cannot deal...
March 26th, 2024 923 views 0 likes
Locating the Partner Name Login to the bvoip phone system. Scroll down to the Settings menu. Select the Domains option....
March 26th, 2024 818 views 0 likes
Feature requests can be submitted to our Enhancement and Idea Portal, and you can see the latest Announcements and upcoming...
March 26th, 2024 561 views 0 likes
Outage Tracking In the event of a service outage, clients are able to track service status updates for the global...
March 26th, 2024 1064 views 0 likes
When attempting to submit a ticket to the support portal from the phone system, some first-time users may see an...
March 26th, 2024 650 views 0 likes
Your browser does not support HTML5 video. Open your Control Portal by logging into the link specific to your company,...
March 26th, 2024 766 views 0 likes
SIPTrunk.com and Other Carriers User Notice This is for non-US partners who purchase SIP service through bvoip. If you are...
March 26th, 2024 371 views 0 likes
Geographic Warning Much of this article is specific to US-based numbers, other countries will have different companies you will need...
May 6th, 2024 1037 views 0 likes
US Only bvoip's hardware partner ships only within the United States. For assistance in finding a provider in your region,...
March 26th, 2024 856 views 0 likes
We have a professional voice recording service right inside of the bvoip phone system, and that can be used for...
March 26th, 2024 602 views 0 likes
Access Requirements To complete this integration successfully, you will need a Global Administrator account in Microsoft 365. Use Cases The...
March 26th, 2024 860 views 0 likes
If you are a bvoip client with access to the Control Portal, you have all of the bvoip resources available...
May 8th, 2024 418 views 0 likes
Encryption in Transit All sensitive data handled by the bvoip team is encrypted in transit using modern TLS standards. Phone...
June 10th, 2024 320 views 0 likes
The below decision tree will walk you through the possible paths a call can take when there are issues or...
July 18th, 2024 502 views 0 likes
Outbound Ports If you have a whitelist-only firewall policy set, the following ports must be allowed. To your server IP...
November 25th, 2024 417 views 0 likes