Please fill out the contact form below and we will reply as soon as possible.
New Partner? Check out Partners > Resources on the left side of your admin panel for some key resources. New...
March 26th, 2024 886 views 0 likes
Accessing Your bvoip Accounts Login to the bvoip Control Portal using the login credentials provided when your company first became...
March 26th, 2024 1260 views 0 likes
Where to Find Login Details The login details for the Control Portal can be found in your order email that...
March 26th, 2024 1344 views 0 likes
Application Downloads The articles in this section will provide walkthroughs on how to download the softphone applications. Progressive Web App...
March 26th, 2024 1356 views 0 likes
Feature Level Notice These videos include features from various levels of 1stream. Each article referenced will include the specific plan...
Logging into the Softphone Your browser does not support HTML5 video. Login to the SSO portal for your webclient, something...
March 26th, 2024 1532 views 0 likes
Who is SIPTrunk.com? SIPTrunk.com is a SIP provider that bvoip has partnered with to provide SIP services to partners in...
March 26th, 2024 763 views 0 likes
User Types The articles in this section will provide elaboration on the various types of users. User Role Guide Create...
March 26th, 2024 918 views 0 likes
Urgent Issue Warning For urgent issues like a phone system outage, please call our support team as we cannot deal...
March 26th, 2024 997 views 0 likes
Locating the Partner Name Login to the bvoip phone system. Scroll down to the Settings menu. Select the Domains option....
Feature requests can be submitted to our Enhancement and Idea Portal, and you can see the latest Announcements and upcoming...
March 26th, 2024 605 views 0 likes
Outage Tracking In the event of a service outage, clients are able to track service status updates for the global...
March 26th, 2024 1180 views 0 likes
When attempting to submit a ticket to the support portal from the phone system, some first-time users may see an...
March 26th, 2024 704 views 0 likes
Your browser does not support HTML5 video. Open your Control Portal by logging into the link specific to your company,...
March 26th, 2024 821 views 0 likes
SIPTrunk.com and Other Carriers User Notice This is for non-US partners who purchase SIP service through bvoip. If you are...
March 26th, 2024 393 views 0 likes
Geographic Warning Much of this article is specific to US-based numbers, other countries will have different companies you will need...
May 6th, 2024 1120 views 0 likes
US Only bvoip's hardware partner ships only within the United States. For assistance in finding a provider in your region,...
We have a professional voice recording service right inside of the bvoip phone system, and that can be used for...
March 26th, 2024 627 views 0 likes
Access Requirements To complete this integration successfully, you will need a Global Administrator account in Microsoft 365. Use Cases The...
March 26th, 2024 901 views 0 likes
If you are a bvoip client with access to the Control Portal, you have all of the bvoip resources available...
May 8th, 2024 440 views 0 likes
Encryption in Transit All sensitive data handled by the bvoip team is encrypted in transit using modern TLS standards. Phone...
June 10th, 2024 342 views 0 likes
The below decision tree will walk you through the possible paths a call can take when there are issues or...
July 18th, 2024 548 views 0 likes
Outbound Ports If you have a whitelist-only firewall policy set, the following ports must be allowed. To your server IP...
November 25th, 2024 459 views 0 likes