What is a Subdomain vs FQDN?

A subdomain refers to just the "client" portion of the "client.bvoip.net" address, whereas an FQDN refers to the Fully Qualified Domain Name, or the full "client.bvoip.net" address.

By customizing the subdomain, you are still using the ".bvoip.net" trail to your portal address, but by customizing the FQDN you can use your full domain such as "portal.client.tld", as well as rebrand the phone system URLs.

Creating the SSL

If you already have an SSL certificate, you can skip to the next section.

1. Log into the bvoip phone system. 
2. Go to Settings > Domains on the left-hand side. 
   
3. Scroll down to the Use Your Own Domain section.
4. Enter your FQDN and company information, then click Ok.
   
5. A download will start for key.pem and csr.pem, you may be prompted to allow for multiple downloads.
   
6. Use the csr.pem file to order/generate a new SSL certificate according to your vendor's documentation.

Update FQDN for the Control Portal

1. Ensure that a CNAME is setup on the desired domain name to point to the address mtp.bvoip.net.
2. Go to System section.
3. Select the Domains subsection. 
   
4. In the Custom FQDN field, input the desired domain name.
   
5. In the Certificate field, paste the generated Certificate (crt.pem) received from your SSL issuer. This should start with -----BEGIN CERTIFICATE-----.
   
   
    
6. In the Certification Key field, paste the generated Private Key (key.pem) received from the CSR generator. This should start with -----BEGIN RSA PRIVATE KEY-----.
   
   
    
7. Click the Setup Custom FQDN button.
   

After completing these steps, expect the new domain to be working in full within 15 minutes of being set.