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Enforced MFA

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    • Password and MFA Reset Policy

      Password Reset with Forgot Password The fastest way to reset your password is to simply click the Forgot pwd? option in the...

      March 26th, 2024 410 views 0 likes

    • Managing Multi-factor Authentication

      Microsoft Based MFA If you are looking to use the Microsoft version of Multi-factor Authentication, it will be applied via...

      March 26th, 2024 1152 views 0 likes

    • Setting User Bindings

      What's a User Binding?  A user binding is where administrative users can be tied to an extension user inside a...

      March 26th, 2024 994 views 0 likes

    • New User Guide

      Using Microsoft 365? See our article New User with Microsoft 365 instead for a more detailed walkthrough on the Microsoft...

      April 23rd, 2024 932 views 0 likes

    • Security FAQ

      Already Been Breeched?  In the event that your phone system has been impacted by a breech, please also reach out...

      March 26th, 2024 497 views 0 likes

    • Manually Resetting Passwords

      Password Requirements The Control portal requires all passwords to meet the following requirements, and all users must have TOTP-based (QR...

      March 26th, 2024 984 views 0 likes

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