What is Required

For phone system solutions that require HIPAA-based compliance, 1Stream can provide one with the following conditions to be met on the desired phone system:

• Restricted Access for the Phone System Console.
• Multi-factor Authentication Requirements for all user accounts that have access to the 1Stream phone system.
• Encrypted voicemail and recordings disk.

This is what 1Stream would need to provide on our end to for clients to receive a Business Associate Agreement. Any end-client that would like to be HIPAA compliant would need to have the same conditions met in order to receive Business Associate Agreement from you.